Please review the following rules that govern the use of this website (“this Website”) before using it. PLEASE NOTE THAT YOUR USE OF THIS WEBSITE SIGNIFIES YOUR UNCONDITIONAL AGREEMENT TO FOLLOW AND BE BOUND BY THESE TERMS AND CONDITIONS.

Although you may bypass this Agreement, your use of this Website still binds you to the Termsand Conditions. We reserve the right to update or modify these Terms and Conditions at any time without prior notice to you, and your subsequent use of this Website signifies your unconditional agreement to follow and be bound by the then-current Terms and Conditions.

We encourage you to review these Terms and Conditions whenever you use this Website.
This Website is operated by and is the property of Trellis Business Services Inc., operating as Trellis Concepts. The domain name, trademarks, trade names, copyright, furniture names and other intellectual property of, (“website”) are owned by Trellis Concepts, or used with permission by one its partners.

Trellis Concepts expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Website. Access to this Website does not confer, nor shall such access be considered as conferring, upon anyone any license under any of these intellectual property rights. Access to this Website does not authorize anyone to use any the Trellis Concepts name, logo, mark or any other intellectual property in any manner.

Use of Website
This Website and all its contents are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on this Website for your personal and purchasing use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents, this Website or any related software. The content and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this Website is strictly prohibited.

Trellis Concepts reserves the right to limit quantities, refuse orders, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Trellis Concepts believes that customer conduct violates applicable law or is harmful to the interests of Trellis Concepts or any third parties. All quotes are approximate and will be confirmed by Trellis Concepts team following the initial on-line quote request.

Delivery Policy
The delivery policy outlined on this Website applies to addresses located in Canada only, as fully stipulated during the delivery quote investigation process. Trellis Concepts reserves the right to use third party carriers at its sole discretion and without notice to the customer. If products are purchased for delivery outside of Canada, the customer must make their own delivery arrangements and Trellis Concepts takes no responsibility for delivery issues, damage, breakage, duties, etc. Some items shown may require assembly.

In its sole discretion, in addition to any other rights or remedies available to Trellis Concepts and without any liability whatsoever, Trellis Concepts at any time and without notice may terminate or restrict your access to any component of this Website.

Colour of Furniture
We have made every effort to display as accurately as possible the colours of products and furniture that appear on this Website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
For this reason, we can provide fabric swatches and other visual representations, where applicable.

Pricing, Credit and Payment
Trellis Concepts endeavours to provide current and accurate information on the Website.
However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. Trellis Concepts cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter.
Trellis Concepts does not warrant that the content of the Website including, without limitation, individual unit prices, optional prices, product descriptions or photographs, are accurate or complete.

Trellis Concepts reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges, options and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold.

The advertisements on the Website are invitations to you to make offers to purchase products and services on the Website and are not offers to sell. All prices and other amounts appearing on the Website are quoted in Canadian dollars.

Trellis Concepts charges provincial sales tax in every province as applicable to avoid the need for customers to conduct a self-assessment as required by Provincial governments.

Trellis Concepts accepts payment in the form of company cheque, e-transfer , Paypal, or major credit card.

Returns & Damage
In the event an order is submitted and confirmed with payment or a deposit, it may be difficult, or not possible to change/cancel the order. As all furniture is custom made to the buyer’s specification, items cannot be cancelled or returned, unless otherwise approved by Trellis
Concepts. Trellis Concepts will make every effort to adjust, modify and/or change an existing order. If orders can be adjusted, modified and/or changed, charges may apply. The buyer is responsible for any incremental costs associated with adjusting their order, including but not limited to, different products, finishes, fabric types, etc.

Trellis Concepts will ensure that all purchases are delivered without damage. In the event there is damage prior to final delivery and setup, Trellis Concepts will make every effort to resolve the issue with a mutually-agreeable solution.

Additional Terms
Additional terms may apply to purchases of products and services offered on this Website.
Please refer to your sales contract at the time of purchase.

Privacy Policy
You have read the Privacy Policy of Trellis Concepts, the terms of which appear on this Website and are incorporated into these Terms and Conditions. You agree that the terms of such policy are reasonable. You consent to the use of your personal information by Trellis Concepts in accordance with the terms of and for the purposes set forth in Trellis Concepts Privacy Policy.

Liability Disclaimer
Except as explicitly provided in the foregoing paragraphs, Trellis Concepts makes no representations or warranties of any kind, express or implied, regarding the websites and/or any materials provided on the websites, all of which are provided on an “as is” and “as
available” basis. Trellis Concepts does not warrant the accuracy, completeness, currency, reliability or suitability of the operation of the websites, or any of the content or data found on the websites, and expressly disclaims all warranties and conditions, including implied
warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade.

Trellis Concepts is not responsible for late, lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable network connections, failed, incomplete, garbled or delayed computer transmissions, on-line failures, hardware, software or other technical malfunctions or disturbances or any other communications failures or circumstances affecting, disrupting or corrupting communications.

Trellis Concepts assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing on the websites or your downloading of any materials, data, text, images, video or audio from the websites. In no event shall Trellis Concepts be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with any use of the websites or content found herein, any failure or delay (including, but not limited to the use of or inability to use any component of the websites for purchases), of the performance or non-performance by Trellis Concepts, even if Trellis Concepts has been advised of the possibility of damages by such parties or any other party.

You shall indemnify and save harmless Trellis Concepts and its officers, directors, trustees, employees, consultants, representatives, partners and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought as a result of your use of the websites.

Governing Law
This Agreement and its performance shall be governed by the laws of the Province of Ontario, Canada. You consent and submit to the exclusive jurisdiction of the courts and administrative tribunals, as the case may be, located in the City of Toronto, in the Province of Ontario, Canada, in all disputes arising out of or relating to the use of the websites and these Terms and Conditions.

These Terms and Conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

The headings used in these Terms and Conditions are included for convenience only and will not limit or otherwise affect these Terms and Conditions.

Accessibility for Ontarians with Disabilities Act
Trellis Concepts is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed and will endeavour to meet the needs of people with disabilities in a timely manner.

Entire Agreement
These Terms and Conditions, together with those incorporated or referred to herein, constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject

matter, and may not be amended or modified except in writing, or by Trellis Concepts making such amendments or modifications available to it pursuant to the Terms and Conditions.